The customer service representative was pleasant enough. She repeatedly said, “I’m sorry, but…” I was frustrated after spending a total of two hours on the phone and on chat. I did not feel like I was being heard. I knew I was in the right, and good customer service dictated […]

When ‘I’m Sorry’ Isn’t Enough

My mother
Advice your mother gave you stays with you all your life, right? When I was a college freshman and going on a spring break trip to New York City with friends, my mother sent me off with this advice: “Remember who you are and what you represent.” At the time, […]

Best Advice Mother Ever Gave Me

Sprint racing
Temperatures in the 90s. Humidity just as high. Sweat–excuse me, perspiration–pouring into my eyes. Plugs in my ears insufficient to drown out the noise. Why was I here? I don’t even care about auto racing. I didn’t know any of the drivers. I didn’t really understand all the ins and […]

Going to the Races

The world is at war. But I’m not talking about the kind of war you’re thinking. My pastor on Sunday said, “We live in a world that is at war with God.” It’s hard to disagree. Terrorism, violent protests, broken families, drug abuse, and hateful rants on Facebook–seems like we […]

Battle for Peace

Be patient and lovingly accept each other. Gal. 4:2
“Be humble and gentle in every way. Be patient with each other and lovingly accept each other. Through the peace that ties you together, do your best to maintain the unity that the Spirit gives” (Ephesians 4:2-3, ESV) It’s been a rough week in the evangelical world. Recent revelations in the […]

A Call for Unity

Drawing in the sand
My friend likes to draw in the sand. We went for a walk on the beach recently. We saw where some other people had written messages or drawn pictures in the sand, and she decided to make a few drawings of her own. A couple weeks later, I thought I […]

Drawings in the Sand

Forgiveness is hard. I once had a close relative say to me, “I know Billy Graham says I should forgive them, but I can’t.” She held anger in her heart toward several family members, and, as far as I know, she carried that bitterness into the grave. To this day, I wonder […]

Compassionate (Names of God)

Fog hangs over the Iowa landscape, covering the cornstalks, hiding the scattered trees, blocking out the sun. A few hours later, no trace of the mist remains. Blue sky stretches to the horizon, spotted with an occasional cottony cloud. The Bible says that’s what our lives are like: “You do not know what […]

Forgiveness: Life is But a Vapor